This Privacy Policy describes how LAVENT LTD ("we," "us," or "our") collects, uses, and shares personal information when you visit our website or engage with our services.

Information We Collect

When you visit our website or interact with our services, we may collect the following types of personal information:

• Contact Information: This may include your name, email address, phone number, and postal address, which you provide to us when filling out a contact form or subscribing to our newsletter.
• Communication Information: We may collect information about your communications with us, including any inquiries, feedback, or requests for information you submit to us via email or through our website.
• Marketing Preferences: We may collect information about your marketing preferences and interactions with our marketing communications, such as whether you have opened or clicked on a marketing email.

How We Use Your Information

We use the personal information we collect for the following purposes:

• Communication: We may use your contact information to respond to your inquiries, provide information about our services, and communicate with you about your event styling or decorating needs.
• Marketing: With your consent, we may use your contact information to send you marketing communications about our products, services, promotions, and events that may be of interest to you.
• Improving Our Services: We may use the information we collect to analyse trends, administer our website, and improve our services and customer experience.

Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your personal information with third-party service providers who perform services on our behalf, such as email marketing platforms or website analytics providers. These service providers are authorised to use your personal information only as necessary to provide services to us.

Your Choices

You have the following choices regarding the personal information we collect and use:

• Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our marketing emails or by contacting us directly.
• Access and Update Your Information: You may request access to or update the personal information we hold about you by contacting us using the contact information provided below.

Security

We take reasonable measures to protect the personal information we collect from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us via email form. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website or by other appropriate means.

This Privacy Policy was last updated on the 1st of January, 2024.