FAQ



What services do you offer?

At Lavent, we offer event styling, decor hire, and gifting services. Additionally, we offer bespoke prop production.


How do I get started with your wedding decorating services?

You can begin by filling out our inquiry form on the website. We'll promptly get in touch with you to schedule an initial virtual consultation.


Do you offer consultations? If so, how can I schedule one?

Absolutely! Our initial consultation can be conducted via questionnaire or video call. To schedule one, simply request it via our website inquiry form. We're also keen to meet our clients at their event venue at their earliest convenience. 


Can you help with theme and color palette selection for our wedding?

Yes, we can certainly assist with theme and color palette selection to ensure your wedding reflects your vision.


Do you provide décor rentals, or do we need to purchase everything?

We have a wide selection of props available for hire, ranging from table decor to champagne walls, photo zones etc. Many of our hire products are listed on our website, but please reach out to us as we frequently add new stock to our offerings.


How far in advance should we book your services for our wedding?

We recommend securing your date as soon as possible to avoid disappointment. Planning ahead is beneficial, especially if you require custom items.


Do you have a portfolio of previous weddings you've decorated that we can view?

Certainly! You can view photographs from some of the weddings we've done on our website gallery.


Are there any additional fees or expenses we should be aware of?

Delivery fees and refundable product damage costs are priced individually.


Do you provide setup and takedown services on the wedding day?

Yes, setup and takedown are included in our pricing.


How do you handle unforeseen circumstances or last-minute changes?

Depending on the circumstances, if it's something we can accommodate, we will do our best to do so; otherwise, we will always offer you an alternative. For more details, you can refer to our basic agreement document.


Do you have any recommendations for venues that complement your décor style?

Over the years in the industry, we have had the opportunity to visit many beautiful venues of various types. We can suggest a venue for your consideration.


Can you work with other vendors we've already hired, such as florists or planners?

Yes, we can collaborate with other vendors you've hired, including florists, planners, and others.


What sets your wedding decorating services apart from others?

We pride ourselves on getting to know our clients well, understanding their vision, and bringing it to life flawlessly. We aim to build a friendship with our clients and support them throughout their decor journey as much as they need.


Do you offer any eco-friendly or sustainable décor options?

Absolutely! We are passionate about up-cycling and minimising waste at events. While it may not always be possible for every event, we love promoting and creating sustainable decor options. Please don't hesitate to email us for more details about our selection of eco-friendly/sustainable decor.


Do you require a deposit or advance payment to secure our wedding date?

Yes, depending on your event date and booking, we require a deposit to secure the date.


What forms of payment do you accept?

We accept BACS payments, card payments, and also offer instalment payment options.


Are there any specific requirements or guidelines we should follow when working with you?

Yes, our basic agreement document, which is sent out to every customer upon booking, contains all the requirements and guidelines that we kindly ask you to follow.


Can you accommodate weddings in different locations or destination weddings?

Although we are based in Wales, we cover the entire UK. Please get in touch with more details regarding special requests and requirements, and we will create a plan on how we can work together


How can I contact you if I have further questions or want to discuss my wedding décor needs?

You can reach out to us via email. We aim to respond as soon as possible.